Quick Access to Resources
Unemployment
Social Security Services
Due to the pandemic, all local security offices require you to make an appointment in advance. Contact your local office before you go in. Many Services can be completed online.
Today, you can request a replacement Social Security card (in most areas), apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, print a benefit verification letter, and more – from anywhere and from any of your devices!
Housing
The Massachusetts Eviction Moratorium ended on October 18th. For those at risk of losing their housing, there are options available. Click here to review options available to Massachusetts residents.
Mass Legal Help has links to many resources, including an explanation of the CDC eviction moratorium, and how to apply for Residential Assistance for Families in Transition.
If you are experiencing homelessness or at risk of experiencing homeless, please click on the links below to find potential resources for you and your household.
For emergency shelter, call 866-584-0653 and ask to speak with a homeless coordinator.
Healthcare, Health Insurance and Human Services
Click here to schedule an appointment with a MassHealth representative.
Health Care For All’s HelpLine at 1-800-272-4232 to get assistance with your health insurance application or benefits. Their team can assist you in English, Spanish and Portuguese.
Senior/Elderly Help
Planning for Hospital. Click here to download PDF.
Caregiver Support Resources
Caregiver Support Help in Massachusetts: Call 800-AGE-INFO (800-243-4636)
Family Caregiver Alliance: Click here
MassHealth Resources – Customer Service Center
Telephone: 800-841-2900; TTY: 800-497-4648
Hours for Telephone Service: Monday – Friday, 8am – 8pm
Enrollment Centers:
45 Spruce St, Chelsea, MA & 367 East Street, Tewksbury, MA
Information and resources for seniors is being updated daily by the Massachusetts Senior Care Association.
Government Benefits Resources
Emergency Food Assistance
FoodSource Hotline: 1-800-645-8333. This hotline is open to all and can help you find access to food resources across Massachusetts.
For emergency shelter, call 866-584-0653 and ask to speak with a homeless coordinator.
Domestic Violence Resources
You can still receive emergency court services related to domestic violence.
Safelink provides confidential support, assistance with safety planning, and referrals. You can also call their hotline, open 24/7, at 877-785-2020.
Animal Care Resources
Education
LGBTQ Resources
Information and support resources from the Massachusetts Commission on LGBTQ youth, especially focused on combating social isolation.
Immigrant Community
The Immigration Consultation Clinic are accessible by phone. For instructions, call 617-635-2980 or email ImmigrantAdvancement@Boston.Gov
Small Businesses
Childcare
To expand options for childcare, the Department of Early Education and Care (EEC) has the authority to expand currently licensed after-school and out-of-school programs to operate during the school day while children are learning remotely. The EEC may authorize childcare programs, like YMCAs, Boys and Girls Clubs, family child care homes, and others, to care for school-age children while they participate in remote learning.
Substance Addition Services
Transportation
Veterans
The MA Department of Veterans Services may be able to provide you with financial assistance. Click here to learn more.
Veterans’ Benefits Administration has a regional Boston office at JFK Federal Building, 15 New Sudbury Street, Boston, MA.
Mental Health Resources
Call or text 833-773-2445 for 24 hour support